Paul, Director of Special Projects, has more than 25 years of experience in the Sports and Entertainment security industry. He recently held the position of Vice President of Security for the newly built UBS Arena where he developed the overall security plan, assembled the security organization and left behind a best-in-class security program for Oakview Group and the arena. He also held positions as the Director of Security and Guest Services for Madison Square Garden, Manager of Security Operations with Major League Baseball, and Director of Security at Securitas Security Services supporting Yankee Stadium. His recent work includes security consulting for Securitas Security Services for the New York Yankees, Major League Baseball World Baseball Classic, NBA All Star Games, and the re-opening of the Manchester Arena following the terrorist attack at the Ariana Grande concert. He also led numerous Red Team assessments (assessing risk readiness) for the NBA, NHL, and NFL franchises and venues.
Paul’s commitment to excellence and his unwavering dedication to enhancing the safety and security of sports and entertainment events make him an invaluable asset to our team. We’re thrilled to have him leading the way in delivering top-tier solutions to our clients.
Zack Barletta serves as Director of Client Experience at Stratoscope Holdings, where he is responsible for strengthening client relationships, ensuring operational excellence, and delivering exceptional service across the company’s portfolio of security and event solutions.
With more than a decade of experience in the sports, entertainment, and live events industry, Zack has led venue operations, event management, and security planning for some of the nation’s most recognized events and organizations. His experience includes professional hockey, NCAA Division I basketball, WWE and UFC productions, the CMA Awards, nationally televised broadcasts, and other large-scale, high-profile events.
Zack’s expertise spans event operations, venue management, security coordination, risk mitigation, and client engagement. Known for his collaborative approach and attention to detail, he is committed to delivering seamless event experiences while upholding the highest standards of safety, professionalism, and operational execution.
Gillian Bay serves as Manager of Client Experience at Stratoscope, bringing a strong background in sports and live event operations, premium hospitality, and client engagement.
A graduate of the University of South Carolina with a Bachelor of Science in Sport & Entertainment Management, Gillian began her career supporting some of the country’s largest sporting events. While in college, she worked with CSC on the 2022 College Football Playoff National Championship in Indianapolis and Super Bowl LVI in Los Angeles, where she served as Assistant Director of one of the event’s largest entry checkpoints before joining the on-field security team for the championship trophy presentation. She also traveled nationally with the Savannah Bananas during their 2022 Spring World Tour.
Prior to joining Stratoscope, Gillian spent several years with the Jacksonville Jumbo Shrimp, the Triple-A affiliate of the Miami Marlins, where she served as Senior Manager of Premium Experiences. In that role, she oversaw premium hospitality operations, cultivated client relationships, and delivered exceptional guest experiences for corporate partners, season ticket members, and VIP clientele.
Drawing on her experience in high-profile events, venue operations, and customer engagement, Gillian is dedicated to ensuring every Stratoscope client receives seamless service, proactive communication, and an exceptional experience from planning through execution.
Drew Hicks is a seasoned event security professional with nearly a decade of experience in large-scale event operations, client relations, and risk assessment. He began his career in 2016 with Century Security Event Staffing in Las Vegas, where he quickly established himself as a reliable and detail-oriented leader in the fast-paced world of live event security.
Following the 2023 acquisition of Century Security by Allied Universal, Drew continued to expand his expertise, working alongside top industry professionals and deepening his knowledge of evolving security protocols. During his time in Las Vegas, Drew had the opportunity to work closely with the Stratoscope team at JCK — the world’s largest jewelry show. Collaborating on such a high-profile, high-security event gave him firsthand insight into Stratoscope’s strategic approach and elevated standards. Impressed by the company’s professionalism and execution, Drew decided to join the team.
In 2025, he officially became part of Stratoscope as Manager of Client Experience. In this role, Drew partners closely with clients to design and execute customized security strategies that prioritize both safety and guest experience. His collaborative approach, operational insight, and proven track record make him a vital asset in Stratoscope’s mission to protect people, assets, and reputations on a global scale.
Kendell Kim is a security and operations leader with over a decade of experience supporting large-scale festivals, live events, and major conferences for globally recognized brands. Known for staying calm under pressure, Kendell excels at real-time problem solving and leads teams with clarity, empathy, and accountability.
His experience spans some of the world’s most iconic events—including Coachella, Stagecoach, EDC, and Rolling Loud—as well as major global conferences such as Dreamforce, Oracle SuiteWorld, Workday, and Grace Hopper. He specializes in crisis management, crowd flow strategy, emergency response coordination, and designing safe, seamless guest experiences at scale.
As Director of Client Experience at Stratoscope, Kendell serves as a trusted partner to clients, ensuring operational excellence while prioritizing safety, communication, and the attendee experience.
Happily married and a proud parent of two young children, Kendell brings heart, purpose, and grounded leadership into everything he does.
Dion Price is a seasoned event operations leader with over a decade of expertise in crowd management, staffing, and large-scale event coordination. At Stratoscope, he ensures seamless event execution, optimizing security protocols, guest experience, and operational efficiency.
Before joining Stratoscope, Dion was Event Security Manager at Mercedes-Benz Stadium, overseeing crowd control, credentialing, and security operations for major events like the Beyoncé World Tour, SEC Championship, and Chick-fil-A Peach Bowl. He implemented advanced security technologies, streamlined entry processes, and led large security teams, significantly improving event flow and guest experience.
Previously, as Branch Manager at Contemporary Services Corporation, Dion managed 800+ event staff, developed staffing and operational strategies, and oversaw multimillion-dollar event operations. His leadership in training, workforce management, and emergency response ensured efficient, well-coordinated event execution.
Dion holds a B.S. in Recreation with a specialization in Sport Business from the University of South Dakota, where he played football and was active in student leadership. Passionate about team development and event logistics, he continues to drive innovation in crowd management, safety, and event coordination at Stratoscope.
Dion Price is a seasoned event operations leader with over a decade of expertise in crowd management, staffing, and large-scale event coordination. At Stratoscope, he ensures seamless event execution, optimizing security protocols, guest experience, and operational efficiency.
Before joining Stratoscope, Dion was Event Security Manager at Mercedes-Benz Stadium, overseeing crowd control, credentialing, and security operations for major events like the Beyoncé World Tour, SEC Championship, and Chick-fil-A Peach Bowl. He implemented advanced security technologies, streamlined entry processes, and led large security teams, significantly improving event flow and guest experience.
Previously, as Branch Manager at Contemporary Services Corporation, Dion managed 800+ event staff, developed staffing and operational strategies, and oversaw multimillion-dollar event operations. His leadership in training, workforce management, and emergency response ensured efficient, well-coordinated event execution.
Dion holds a B.S. in Recreation with a specialization in Sport Business from the University of South Dakota, where he played football and was active in student leadership. Passionate about team development and event logistics, he continues to drive innovation in crowd management, safety, and event coordination at Stratoscope.
Dion Price is a seasoned event operations leader with over a decade of expertise in crowd management, staffing, and large-scale event coordination. At Stratoscope, he ensures seamless event execution, optimizing security protocols, guest experience, and operational efficiency.
Before joining Stratoscope, Dion was Event Security Manager at Mercedes-Benz Stadium, overseeing crowd control, credentialing, and security operations for major events like the Beyoncé World Tour, SEC Championship, and Chick-fil-A Peach Bowl. He implemented advanced security technologies, streamlined entry processes, and led large security teams, significantly improving event flow and guest experience.
Previously, as Branch Manager at Contemporary Services Corporation, Dion managed 800+ event staff, developed staffing and operational strategies, and oversaw multimillion-dollar event operations. His leadership in training, workforce management, and emergency response ensured efficient, well-coordinated event execution.
Dion holds a B.S. in Recreation with a specialization in Sport Business from the University of South Dakota, where he played football and was active in student leadership. Passionate about team development and event logistics, he continues to drive innovation in crowd management, safety, and event coordination at Stratoscope.
Jason Hamm has embarked on a remarkable career in event security, starting with his early triumphs in securing positive outcomes for bar and nightclub events in Baltimore during his college years. He honed his skills as a frontline leader at prestigious venues like the Merriweather Post Pavilion, the 9:30 Club, and The Lincoln Theatre, gaining invaluable insights into anticipating needs and solving evolving event challenges. In 2017, he showcased his expertise by consulting on security planning for the groundbreaking concert venue, The Anthem, where he later assumed the esteemed position of Director of Security.
Joining S.A.F.E. Management as Event Security Manager, Jason played a pivotal role in managing 24/7 security operations at the renowned State Farm Stadium, overseeing crowd management for major events such as Cardinals games, concerts, and the Playstation Fiesta Bowl. After time spent working in Nashville with BEST Crowd Management, he returned to his role at S.A.F.E. in 2021, where he rose to the position of Managing Director. A new opportunity awaited Jason in 2022 when he joined the Phoenix Suns as the Assistant Director of Event Security.
As an industry expert, he tirelessly seeks ways to enhance the client experience through collaboration, communication, and proactive planning. After working on various projects like NCAA COVID Ops, Dreamforce 2022 and others with the Stratoscope team and embracing his passion for working directly with security teams, clients, and fans from diverse backgrounds, Jason embraced the opportunity to join Stratsocope full-time in 2023 as Manager of Client Experiences.
When not immersed in his professional endeavors, Jason finds solace and joy in the company of his wife and four children in Surprise, Arizona, where he also dedicates his time to coaching his kids’ sports teams.
Ryan Champagne is an operations and security leader with over 14 years of experience managing high-profile events and large-scale security operations across sports, music, and global conferences. Originally from upstate New York, Ryan began his career on the front lines of event security and steadily advanced into leadership roles overseeing complex, multi-venue security logistics.
His early foundation at Saratoga Performing Arts Center, where he progressed from guard to leading full concert security operations, shaped a calm, confident leadership style built for high-energy environments. Ryan has since worked across professional and collegiate sports, major music venues, festivals, and large-scale technology events, managing and leading teams for nationally recognized clients and venues.
Ryan has partnered with leading promoters and organizations including Live Nation, AEG Worldwide, Goldenvoice, and C3 Presents, and has contributed to security operations for major events such as the NFL Draft, Big Ten Championship, WWE SummerSlam, and international sporting competitions.
Ryan joined Stratoscope in 2022—first as a consultant and now as a full-time manager—where he oversees physical security operations for global clients. He has played key roles at world-class events including Salesforce Dreamforce, RSAC, and the Formula 1 Las Vegas Grand Prix.
Driven by a passion for live events and public safety, Ryan is committed to building strong teams, delivering exceptional client experiences, and ensuring every event is both secure and memorable.
John Kennedy is a seasoned event security professional with over 17 years of experience in event operations, client relations, risk assessment, and team leadership. He began his career after serving in the U.S. Army, rising to Supervisor at AEG Security at the STAPLES Center in Los Angeles. John has since held senior operational roles in contracted security services, including launching and leading conventions and conferences divisions for national providers.
In 2026, John joined Stratoscope as Manager, Client Experience, where he works closely with clients and project teams to design and execute tailored security plans that enhance safety and guest experience. His deep industry experience and leadership make him a valuable member of the Stratoscope team.
Mitchell Webb brings a strong background in large-scale event operations and staffing, with experience supporting some of the country’s most high-profile venues and events. A graduate of the University of Georgia and former four-year letterman on the university’s baseball team, Mitchell began his career in event operations at Camelback Ranch Spring Training in Glendale, Arizona.
He went on to join S.A.F.E. Management at State Farm Stadium, where he supported major events including NFL games, concerts, Fiesta Bowls, and multiple Super Bowls. His leadership and operational expertise led to his promotion to Event Manager, where he oversaw large-scale event execution, including operations at Chase Field.
Mitchell later returned to Athens, Georgia, as a Senior Event Manager with Stadium People, where he led staffing and operations for key accounts including University of Georgia Athletics and The Classic Center. In this role, he managed more than 700 event staff and developed comprehensive operational plans for NCAA events and large-scale commencements.
In 2026, Mitchell joined Stratoscope as Manager, Vendor Experience, where he partners with clients and internal teams to design and execute tailored security and operational strategies that enhance both safety and overall guest experience.
Mitchell is based in Athens, Georgia, where he lives with his wife and son.
Jason Van Heule brings more than two decades of experience in event operations, logistics, security, hospitality, and vendor management. His background includes supporting world-class events such as NVIDIA GTC, FIFA World Cup planning initiatives, MDLBEAST Soundstorm, and Exit Festival, as well as managing perimeter operations and critical infrastructure supporting U.S. Secret Service security operations for protectee movements and special events.
As Manager of Vendor Experience, Jason works closely with clients, partners, and vendors to ensure operational excellence from planning through execution. His collaborative approach, attention to detail, and commitment to exceptional service help create seamless experiences for every Stratoscope client.
Jason Hamm has embarked on a remarkable career in event security, starting with his early triumphs in securing positive outcomes for bar and nightclub events in Baltimore during his college years. He honed his skills as a frontline leader at prestigious venues like the Merriweather Post Pavilion, the 9:30 Club, and The Lincoln Theatre, gaining invaluable insights into anticipating needs and solving evolving event challenges. In 2017, he showcased his expertise by consulting on security planning for the groundbreaking concert venue, The Anthem, where he later assumed the esteemed position of Director of Security.
Joining S.A.F.E. Management as Event Security Manager, Jason played a pivotal role in managing 24/7 security operations at the renowned State Farm Stadium, overseeing crowd management for major events such as Cardinals games, concerts, and the Playstation Fiesta Bowl. After time spent working in Nashville with BEST Crowd Management, he returned to his role at S.A.F.E. in 2021, where he rose to the position of Managing Director. A new opportunity awaited Jason in 2022 when he joined the Phoenix Suns as the Assistant Director of Event Security.
As an industry expert, he tirelessly seeks ways to enhance the client experience through collaboration, communication, and proactive planning. After working on various projects like NCAA COVID Ops, Dreamforce 2022 and others with the Stratoscope team and embracing his passion for working directly with security teams, clients, and fans from diverse backgrounds, Jason embraced the opportunity to join Stratsocope full-time in 2023 as Manager of Client Experiences.
When not immersed in his professional endeavors, Jason finds solace and joy in the company of his wife and four children in Surprise, Arizona, where he also dedicates his time to coaching his kids’ sports teams.
Jason Hamm has embarked on a remarkable career in event security, starting with his early triumphs in securing positive outcomes for bar and nightclub events in Baltimore during his college years. He honed his skills as a frontline leader at prestigious venues like the Merriweather Post Pavilion, the 9:30 Club, and The Lincoln Theatre, gaining invaluable insights into anticipating needs and solving evolving event challenges. In 2017, he showcased his expertise by consulting on security planning for the groundbreaking concert venue, The Anthem, where he later assumed the esteemed position of Director of Security.
Joining S.A.F.E. Management as Event Security Manager, Jason played a pivotal role in managing 24/7 security operations at the renowned State Farm Stadium, overseeing crowd management for major events such as Cardinals games, concerts, and the Playstation Fiesta Bowl. After time spent working in Nashville with BEST Crowd Management, he returned to his role at S.A.F.E. in 2021, where he rose to the position of Managing Director. A new opportunity awaited Jason in 2022 when he joined the Phoenix Suns as the Assistant Director of Event Security.
As an industry expert, he tirelessly seeks ways to enhance the client experience through collaboration, communication, and proactive planning. After working on various projects like NCAA COVID Ops, Dreamforce 2022 and others with the Stratoscope team and embracing his passion for working directly with security teams, clients, and fans from diverse backgrounds, Jason embraced the opportunity to join Stratsocope full-time in 2023 as Manager of Client Experiences.
When not immersed in his professional endeavors, Jason finds solace and joy in the company of his wife and four children in Surprise, Arizona, where he also dedicates his time to coaching his kids’ sports teams.
John Lafferty brings over 30 years of experience in sports, entertainment, and hospitality to his role at Stratoscope. His passion for live events began as a Local 85 IATSE stagehand in the Quad Cities, where he worked every type of theater, concert, and sporting event. He quickly moved into venue management, serving in roles from Event Coordinator to Director of Operations in arenas and convention centers.
After a decade in venue operations, John launched his own consulting business and worked on some of the largest events in the U.S., including Coachella, the American Society of Clinical Oncology conference, and Electric Daisy Carnival in Las Vegas, Orlando, and New York. He later held senior roles with leading security companies, overseeing business development and national event operations for clients such as the USGA’s U.S. Open, NFL and MLS stadiums, NBA and NCAA arenas, two Super Bowls, the Music City Grand Prix, and international tech conferences across North America, Europe, Asia, and the Middle East.
A U.S. Army Reserve veteran, John served for over nine years as a Military Police Soldier, Paralegal Specialist, and Trainer, gaining leadership and logistical expertise on deployments across the U.S. and abroad.
John lives in Southwest Minnesota with his wife Erin on her family’s 100-year-old farm, where they enjoy wide open spaces and the company of their two large farm dogs. He and his wife love traveling to see his kids Liam, Kierin & Kiera. He is known for his belief that “anything is possible and nothing is real” in the events world — a mindset that has guided him through decades of producing seamless, high-impact experiences.
Brad has over 25 years of experience executing events around the world. Brad has worked on multiple projects and events with Dan’s team since 2014 and joined Stratoscope full-time in 2022. As Senior Director of Client Experience, he supports a number of our clients in overall planning and execution; as well as leading our Client Experience team. Brad has an impressive range of industry expertise, including event vision and execution, agency coordination, perimeter/access control procedures and enforcement, command center design and implementation, Table-Top and Field-Training Exercise facilitation and executive protection. Brad understands the perspectives and objectives of stakeholders, which allows him to deliver at a consistently high level.
Brad was a key member of our team for the Manchester Arena reopening after the Ariana Grande tragedy and our lead on a number of major events to include Adobe, Autodesk, Cheyenne Frontier Days, Google, NCAA, Rodan+Fields, Uber, and Workday. One of Brad’s career highlights was serving as a venue manager during the 2002 Olympic Winter Games in Salt Lake City. He oversaw the practice facilities that hosted every country competing in men’s and women’s ice hockey. During the Games, Brad managed two teams of full-time, part-time, and volunteer personnel while also coordinating with local and federal law enforcement to ensure a comfortable, safe, effective training environment for the world’s premier ice hockey players.
When Brad isn’t ensuring positive outcomes for our clients, he enjoys spending time at home with his family in Charleston, SC, and helping coach his kids’ sports teams, whatever season they’re in.
Anthony Galea has over a decade of experience in security and technology and is an industry leader in client experience. Anthony’s expertise spans across sports and entertainment, but his career started at a concert venue. A friend’s manager invited him to serve as a security guard, and soon after he rose the ranks to serve as the venue manager. From there, he worked for several years as a security operations manager in the musical festival world. By 2019, Anthony was traveling as many as 300 days a year from one festival to another. Around that time, he met Calvin Graber who recognized his leadership and brought him aboard the Stratoscope team. As our Client Experience Manager, Anthony manages on-site operations and meets clients’ every need to ensure complete customer satisfaction. Anthony has been instrumental in our delivery of conferences like Dreamforce 2019 and our COVID operations for the NCAA in 2020.
His favorite events are ones where he can see attendees’ faces light up. “Knowing I was a part of making the event special for people is what gives me the most joy in my work.” From his 11 years in the industry, Anthony’s most important piece of advice is to have compassion and to trust that security measures are in place for a reason. “Security isn’t about the big guy throwing you out of the bar anymore. It’s more about customer service than ever.” That’s why Anthony trains his team to always show a smile on the front lines. When Anthony isn’t developing strategic security solutions for his clients, he’s in his backyard grilling on his Traeger smoker, watching his 2-year-old daughter play on her slide.
Paul, Director of Special Projects, has more than 25 years of experience in the Sports and Entertainment security industry. He recently held the position of Vice President of Security for the newly built UBS Arena where he developed the overall security plan, assembled the security organization and left behind a best-in-class security program for Oakview Group and the arena. He also held positions as the Director of Security and Guest Services for Madison Square Garden, Manager of Security Operations with Major League Baseball, and Director of Security at Securitas Security Services supporting Yankee Stadium. His recent work includes security consulting for Securitas Security Services for the New York Yankees, Major League Baseball World Baseball Classic, NBA All Star Games, and the re-opening of the Manchester Arena following the terrorist attack at the Ariana Grande concert. He also led numerous Red Team assessments (assessing risk readiness) for the NBA, NHL, and NFL franchises and venues.
Paul’s commitment to excellence and his unwavering dedication to enhancing the safety and security of sports and entertainment events make him an invaluable asset to our team. We’re thrilled to have him leading the way in delivering top-tier solutions to our clients.
Kendell Kim is a security and operations leader with over a decade of experience supporting large-scale festivals, live events, and major conferences for globally recognized brands. Known for staying calm under pressure, Kendell excels at real-time problem solving and leads teams with clarity, empathy, and accountability.
His experience spans some of the world’s most iconic events—including Coachella, Stagecoach, EDC, and Rolling Loud—as well as major global conferences such as Dreamforce, Oracle SuiteWorld, Workday, and Grace Hopper. He specializes in crisis management, crowd flow strategy, emergency response coordination, and designing safe, seamless guest experiences at scale.
As Director of Client Experience at Stratoscope, Kendell serves as a trusted partner to clients, ensuring operational excellence while prioritizing safety, communication, and the attendee experience.
Happily married and a proud parent of two young children, Kendell brings heart, purpose, and grounded leadership into everything he does.
Molly brings over 15 years of experience in organizational, project, and event management to Stratoscope. A Connecticut native and NYU graduate, her career spans professional sports, nonprofits, and the tech industry, providing her with a unique perspective on operational excellence.
She began her career at Major League Baseball and the NFL, managing logistics for high-profile events like the World Series, MLB All-Star Games, Owners Meetings, and World Baseball Classic. She later led live debate productions for the nonprofit Open to Debate and honed her technical project management skills at on T-Mobile’s Broadband team.
As Director, Project Operations at Stratoscope, Molly ensures seamless event execution, keeping projects on track, on time, and within budget. Her diverse background allows her to anticipate challenges and drive success for Stratoscope’s clients.
Outside of work, Molly is an avid traveler who has lived on four continents and spent over a year backpacking through Southeast Asia and Australia. When she’s home, she enjoys gardening, cooking, and spending time with her Bernedoodle.
Dakota Carrier serves as a Project Operations Coordinator, where he supports the planning and execution of large-scale events from initial coordination through live operations. He works cross-functionally with internal teams, venue partners, and clients to ensure seamless deployment and operational efficiency onsite.
Dakota brings hands-on experience in VIP event operations, having supported high-profile activations and guest experiences across major venues and branded environments. His background in logistics, client services, and onsite coordination strengthens Stratoscope’s ability to deliver consistent, high-level execution in complex event settings.
He holds a Bachelor’s degree in Marketing from the University of Nevada, Las Vegas. Outside of work, Dakota enjoys spending time outdoors, traveling, and maintaining an active lifestyle.
McKenzie Hernez brings a strong background in live event production, coordination, and large-scale event operations to Stratoscope. A Colorado native and graduate of the University of Northern Colorado, McKenzie began her career in production and event coordination at Red Rocks Amphitheatre before joining Kroenke Sports & Entertainment as Director of Production, where she managed live events throughout Denver.
With a passion for fast-paced environments and collaborative teamwork, McKenzie thrives on bringing complex events and projects to life. Outside of work, she enjoys live music, traveling, spending time outdoors, and time with her dog, Truman.
Eileen Hooker brings over a decade of experience leading complex, cross-functional initiatives across marketing, live events, and business operations. She is known for her strategic yet hands-on approach to aligning teams, processes, and timelines—ensuring projects are delivered on time, on budget, and with measurable impact.
With a background spanning operations, customer experience, and large-scale event execution, Eileen combines operational rigor with creative problem-solving to drive efficiency and seamless execution. Her experience managing teams, high-profile sporting events, multi-city races, and VIP experiences has shaped a calm, solutions-oriented leadership style grounded in clear communication and operational excellence.
At Stratoscope, Eileen plays a key role in supporting project execution and operational coordination across teams, helping ensure the company’s work meets the highest standards in planning, performance, and delivery.
Outside of work, Eileen enjoys traveling, gardening, sourdough baking, and spending time with family and friends at the beach in San Diego, California.
Joseph Martinez brings a strong background in project operations and live event execution, with experience supporting complex, high-visibility projects from planning through delivery. Known for his calm, solutions-first approach, Joseph excels at building structure, aligning stakeholders, and keeping projects moving forward on time and within scope.
With a foundation in large-scale event operations, logistics, vendor coordination, and on-site execution, he combines operational rigor with adaptability in fast-paced environments. His professional experience has shaped a leadership style grounded in clear communication, accountability, and anticipating challenges before they impact delivery.
Joseph holds a Bachelor of Science in Criminal Justice, Criminology & Public Safety and a Bachelor of Science in Event Management, bringing a unique blend of operational discipline, risk awareness, and event strategy to every project.
Outside of work, Joseph enjoys traveling—especially to the beach—and spending time with family and friends.
Erica McGrory is a Project Operations Coordinator at Stratoscope, where she supports the planning and execution of complex projects and live events. With a background in public relations and brand strategy, she brings a strong foundation in communication, organization, and cross-functional coordination.
Before joining Stratoscope, Erica gained experience in event management and marketing roles, contributing to large-scale activations and client-focused initiatives. Her ability to balance big-picture thinking with detailed execution allows her to keep projects moving efficiently while maintaining a high standard of quality.
At Stratoscope, Erica is focused on operational precision, proactive problem-solving, and ensuring seamless collaboration across teams.
A graduate of Auburn University, Erica is an avid traveler who spent a year exploring Southeast Asia after college. In her free time, she enjoys planning her next adventure and spending time with her goldendoodle, Harley, and labradoodle, Penny.
Michelle Price serves as the Manager of Project Operations at Stratoscope, where she leverages her dynamic leadership and expertise in security, compliance, and risk management to drive operational efficiency, risk reduction, and enhanced client experiences. With a proven track record in training and team leadership, and strong analytical and problem-solving skills, Michelle excels at developing policy and strategic solutions, overseeing operations and ensuring regulatory compliance, as well as fostering collaboration between stakeholders when managing contracts and vendors.
Her background spans both the public and private sector in real estate, government administration, and event security. She previously managed compliance for the City of Atlanta, implementing HUD regulations and grant programs, and led anti-human trafficking initiatives for Georgia’s Criminal Justice Coordinating Council. As Safety and Security Manager at Atlantic Station, she developed security policies and risk mitigation strategies for a major mixed-use development.
Michelle holds a Bachelor of Science in Criminal Justice from Georgia State University and professional certifications in emergency management, human trafficking prevention, and sports and entertainment security. Outside of work, she enjoys hiking waterfalls, dancing, and spending time with her husband.
John Lafferty brings over 30 years of experience in sports, entertainment, and hospitality to his role at Stratoscope. His passion for live events began as a Local 85 IATSE stagehand in the Quad Cities, where he worked every type of theater, concert, and sporting event. He quickly moved into venue management, serving in roles from Event Coordinator to Director of Operations in arenas and convention centers.
After a decade in venue operations, John launched his own consulting business and worked on some of the largest events in the U.S., including Coachella, the American Society of Clinical Oncology conference, and Electric Daisy Carnival in Las Vegas, Orlando, and New York. He later held senior roles with leading security companies, overseeing business development and national event operations for clients such as the USGA’s U.S. Open, NFL and MLS stadiums, NBA and NCAA arenas, two Super Bowls, the Music City Grand Prix, and international tech conferences across North America, Europe, Asia, and the Middle East.
A U.S. Army Reserve veteran, John served for over nine years as a Military Police Soldier, Paralegal Specialist, and Trainer, gaining leadership and logistical expertise on deployments across the U.S. and abroad.
John lives in Southwest Minnesota with his wife Erin on her family’s 100-year-old farm, where they enjoy wide open spaces and the company of their two large farm dogs. He and his wife love traveling to see his kids Liam, Kierin & Kiera. He is known for his belief that “anything is possible and nothing is real” in the events world — a mindset that has guided him through decades of producing seamless, high-impact experiences.
Philip Blum serves as Manager of Business Integration at Stratoscope, where he supports the alignment of operational processes, logistics systems, and client delivery across Stratoscope’s family of companies. With over two decades of experience in logistics, warehousing, and business development, Philip is known for his hands-on leadership style and ability to translate complex operational challenges into efficient, scalable solutions.
Before joining Stratoscope, Philip was the Business Development Manager for Weida Freight System, overseeing operations throughout the Southeast. He also spent more than twenty years with Expeditors International, where he advanced through multiple management positions focused on logistics, compliance, and process improvement.
Driven by a lifelong passion for protecting and coaching others to anticipate the unexpected, Philip is dedicated to work that helps safeguard people as they go about their daily lives. He lives in Charlotte, North Carolina.
Isabel Castro is an accomplished accounting professional with more than 20 years of experience in financial operations, team leadership, and business systems implementation. As Accounting Manager, she brings a detail-oriented, solutions-driven approach to improving processes, increasing efficiency, and supporting operational excellence.
Throughout her career, Isabel has led the implementation of major payroll, ERP, CRM, and workforce management platforms and is skilled at navigating complex financial and operational challenges in fast-paced environments.
Originally from Costa Rica, Isabel values integrity, collaboration, and building meaningful relationships. Outside of work, she enjoys traveling and spending time with her family.
As Director of IT for the Stratoscope family of companies, Joe Hegland oversees all technology strategy, infrastructure, and cybersecurity operations across the organization. He brings a distinguished career in Information Technology within the education sector, along with earlier experience as a teacher, which shaped his resourceful and solutions-driven approach.
Joe is known for delivering secure, reliable, and efficient technology systems while keeping Stratoscope ahead of evolving digital demands. His expertise in systems architecture and digital infrastructure strengthens the company’s technical foundation and supports seamless service for clients.
Outside of work, Joe enjoys time with his family and co-owns a company that hosts bar trivia and interactive games at local establishments.
Maureen Kintz is a seasoned finance leader with over 20 years of experience guiding accounting and financial operations across fast-paced, evolving industries. Formerly with Unified Command—later acquired by Allied Universal Event Services—she has a proven record of managing complex financial systems, audits, and payroll while mentoring high-performing teams.
Known for her integrity, precision, and calm leadership style, Maureen uses financial insight to drive strategic decision-making and sustainable growth. Outside of work, she enjoys traveling, spending time with family, and supporting philanthropic causes including METAvivor, veterans’ organizations, and youth shelters.
Emma Scaff is the Business Operations Manager at Stratoscope, where she has been a key part of the team since 2022. With a background in marketing and a Master of Business Administration (MBA) from Palm Beach Atlantic University, Emma plays a vital role in optimizing business operations and aligning processes with Stratoscope’s strategic vision. Her expertise ensures efficiency, growth, and seamless execution across the organization.
Originally from Canada, Emma now calls West Palm Beach, Florida, home. Beyond her professional endeavors, she is passionate about health and fitness and has a deep love for travel, always seeking new experiences and perspectives.
Philip Blum serves as Manager of Business Integration at Stratoscope, where he supports the alignment of operational processes, logistics systems, and client delivery across Stratoscope’s family of companies. With over two decades of experience in logistics, warehousing, and business development, Philip is known for his hands-on leadership style and ability to translate complex operational challenges into efficient, scalable solutions.
Before joining Stratoscope, Philip was the Business Development Manager for Weida Freight System, overseeing operations throughout the Southeast. He also spent more than twenty years with Expeditors International, where he advanced through multiple management positions focused on logistics, compliance, and process improvement.
Driven by a lifelong passion for protecting and coaching others to anticipate the unexpected, Philip is dedicated to work that helps safeguard people as they go about their daily lives. He lives in Charlotte, North Carolina.
As Director of IT for the Stratoscope family of companies, Joe Hegland oversees all technology strategy, infrastructure, and cybersecurity operations across the organization. He brings a distinguished career in Information Technology within the education sector, along with earlier experience as a teacher, which shaped his resourceful and solutions-driven approach.
Joe is known for delivering secure, reliable, and efficient technology systems while keeping Stratoscope ahead of evolving digital demands. His expertise in systems architecture and digital infrastructure strengthens the company’s technical foundation and supports seamless service for clients.
Outside of work, Joe enjoys time with his family and co-owns a company that hosts bar trivia and interactive games at local establishments.
Maureen Kintz is a seasoned finance leader with over 20 years of experience guiding accounting and financial operations across fast-paced, evolving industries. Formerly with Unified Command—later acquired by Allied Universal Event Services—she has a proven record of managing complex financial systems, audits, and payroll while mentoring high-performing teams.
Known for her integrity, precision, and calm leadership style, Maureen uses financial insight to drive strategic decision-making and sustainable growth. Outside of work, she enjoys traveling, spending time with family, and supporting philanthropic causes including METAvivor, veterans’ organizations, and youth shelters.
Check out any openings we may have. We would love to have you be a part of our team.
